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Shipping & Delivery - Frequently Asked Questions (FAQ)
How long does it take to ship my Vitality Aura order?
How long does it take to ship my Vitality Aura order?
We usually process and ship your order within 1-2 business days. Once your package leaves our warehouse, you will receive a shipping confirmation email with your tracking number.
How long does delivery take?
How long does delivery take?
The delivery time is usually 6-9 working days.
Please note: In exceptional cases (e.g. high demand, holidays) delivery may be slightly delayed.
How much does shipping cost?
How much does shipping cost?
Most of our orders ship free of charge. If you'd like faster delivery, you can upgrade to our Fast Delivery service for an additional fee.
How can I track my order?
How can I track my order?
Once your order has been shipped, you will receive an email with a tracking link so you can track the status of your delivery at any time.
What should I do if my order is delayed?
What should I do if my order is delayed?
If your order has not arrived after 15 working days, please contact our customer service team at: help@vitalityaura.com. We will be happy to help you and take care of your request.
Does Vitality Aura ship worldwide?
Does Vitality Aura ship worldwide?
Currently, Vitality Aura ships within Australia and New Zealand. We’re working hard to expand our delivery network so customers worldwide can enjoy our products soon.